Encountering an error message such as “Broken theme and/or stylesheets missing” or “The theme is missing the style.css stylesheet” can be a common issue for those new to installing WordPress themes. This error typically indicates a problem with the theme installation process rather than an issue with the theme itself. To correctly install your theme and resolve this error, please follow the steps outlined below:

1. Download the Theme: Start by downloading the final zip file from your downloads page on the ThemesNPlugin.city website.
2. Unzip the File: Once downloaded, unzip the final zip file. This action will create a folder, which we will refer to as the final download folder.
3. Locate the Theme Folder: It’s crucial not to upload the entire final download folder directly. Open the unzipped folder and look through its contents until you find the actual theme folder. You’ll know you’ve found the right folder if it contains a file named “style.css.”
4. Upload the Theme Using FTP: Instead of using the WordPress admin panel to upload, use an FTP client to upload the identified theme folder to your website’s “wp-content/themes” directory. This method ensures the theme files are placed correctly on your server.
5. Activate the Theme: Finally, log into your WordPress admin panel. Navigate to the Appearance > Themes section, where you should now see your newly uploaded theme. Activate it to apply it to your site.

Remember, receiving this error message does not imply that there is a defect with the theme you’ve purchased. It simply means the theme hasn’t been uploaded correctly. By following these steps, you should be able to successfully install your WordPress theme without encountering the “Broken theme and/or stylesheets missing” error message.

While WordPress is renowned for its user-friendly interface, there might be instances where you need additional assistance with a theme or plugin. If you find yourself in need of support, you have a couple of options to consider:

1. Purchase Directly from the Original Author: One of the most straightforward ways to get support is by buying the product directly from its original creator. This option often includes dedicated support from the author, who is best equipped to help you with any product-specific issues or queries.

2. Hire a Freelancer: If you prefer not to purchase directly from the original author or need more personalized assistance, hiring a freelancer is a great alternative. A skilled freelancer can provide the help you need to configure, customize, or troubleshoot the theme or plugin in question.

At ThemesNPlugin.city, we’re able to offer our products at a discounted rate precisely because we do not provide direct support for them. This approach allows us to keep our prices low, making premium WordPress themes and plugins more accessible to a wider audience.

However, we understand the importance of a smooth activation process for the products purchased through our platform. Should you encounter any issues with the activation of your theme or plugin, we are here to offer the necessary support to resolve these specific concerns. This ensures that you can enjoy the full benefits of your purchase without undue hassle.

At ThemesNPlugin.city, we specialize in offering a wide range of digital products, such as WordPress themes and plugins. Due to the intangible and irrevocable nature of these digital items, we maintain a policy of not offering refunds once a product has been purchased. This policy is acknowledged by customers prior to any transactions on our website, ensuring clarity and understanding from the outset.

Before making a purchase, we strongly encourage our customers to thoroughly read and understand the service descriptions. This step is crucial to ensure that the product meets your needs and expectations, minimizing any potential for dissatisfaction.

Please note that refunds are not available under the following conditions:

• If access to private storage containing the purchased product is revoked for any reason.
• For subscription renewals, as all renewals are final and non-refundable.

However, we stand by the quality and functionality of our products. In instances where a product activation issue arises and, after reaching out to our support team, the problem cannot be resolved on our end, we are open to discussing the possibility of a refund for the affected product. Our aim is to ensure that your experience with our products is positive and beneficial, and we are committed to resolving activation issues in a way that respects both our policy and our customers’ satisfaction.